Compliance Software
Scaling a global compliance platform through the design of six new microservice products and AI features.
The Challenge
Disparate legacy products lacked consistent navigation paradigms, resulting in fragmented user journeys and high cognitive load for complex tasks.
The Solution
I led the design of 500+ screens and six new products, leveraging Maze usability testing and Nielsen’s Heuristics to ensure a user-centric, uniform interface.
My Role
Lead UX/UI Designer.
The Impact
All products now share a consistent, high-performance UI, allowing the business to rapidly ship new tools and features using a unified design framework.
Introduction
Between 2023 and 2025, I was employed as a Senior/Lead UX/UI Designer at StarCompliance. During my tenure, I oversaw a huge UX project where we took their legacy products and, through the implementation of a new design system, made them uniform. Alongside their existing products, I was also in charge of the design and creation of six new microservice products from inception.
I designed over 500 screens and UI concepts for the new products. Many of these screens went through multiple rounds of Usability Testing – we used the online platform 'maze' to gather user insights in a variety of ways, from direct feedback to video recordings and heat maps.
Throughout the UI design process, I prioritised adherence to UX interface design laws and Nielsen's Heuristics, ensuring intuitive and user-centric solutions. I also mentored a junior designer during my time, proudly contributing to their growth within the team.
I've hand-picked a few of my favourite interfaces from their plethora of new products to showcase below. If you've read my design system case study, you'll note that these products actively use the components from the design system.
The 'STAR' Platform - a launch point for their many products and micro services. This WIP design made use of a new nav-bar component, filter chips, status chips, datagrid component and more.
The Compliance Program Manager was a new product they were planning to launch as part of the new STAR Platform suite. This relatively straight forward product allows compliance office to manage their weekly and monthly compliance tasks.
Compliance monitoring can be really complex and configurable. The above screenshot shows one of the designs I created for a 'Workflow Wizard' where users are guided through creating their own custom forms, with their own review levels, rules, email alerts and more. We designed a drag and drop editor to build out the form. (Laptop Screenshot)
As part of the new STAR Platform we launched a central audit service, from where users can search through the entire user history in the product. From here users can build search filters, save and export reports. As we were using an MUI base I made use of MUI's autocomplete UI fields.
When viewing an audit event, the user needed to be able to view many pieces of information in a logical and easy to digest format. I used the UX laws of proximity and common region to design this in a way that met the user requirements.
As part of the audit service configuration settings, users needed to be able to manage their data storage. If they chose to use STAR's data storage, from here they need to also handle their data retention periods, in accordance with their Country's compliance rules and regulations.
I also designed a centralised reporting and analytics tool from where compliance officers can build and share reports from across all of their subscribed products and services.
One of the concepts for filtering large quantities of data in a report.
Employee dashboard for the Political Activities product/module.
User Interface for the comments feature on a political declaration.
Contribution monitoring dashboard for compliance officers.
Employee contributions screen for compliance officers to review, clarify, confirm and dismiss contributions.
One of the last pieces of work I completed was the design of their new AI companion and chat bot.
